Support

Having a problem with 2search, on the website or in the app? Here are answers to the most common questions and how to reach us.

Location is not working

2search uses your location only to show what is near you, and only if you allow it.

• iPhone: Settings → Privacy & Security → Location Services → turn it on, then choose 2search (or Safari, if you use the website) → “While Using the App”.
• Android: Settings → Apps → 2search → Permissions → Location → “Allow only while using the app”. Also check that the phone's Location is on.
• If you denied the permission by mistake, close and reopen the app after turning it back on.

Sign-in and password

If you forgot your password, use “Forgot password?” on the sign-in page: you will receive a link to choose a new one. If the email does not arrive, check your spam folder.

Subscription

Subscription status, renewal and cancellation are in your profile. For a question about a payment, write to us with the email you signed up with.

Wrong information, or your business should not appear

From a place's page you can report wrong details. If your business does not want to appear on 2search use Remove my data: we remove it within 30 days.

Contact us

2search is a service by LC-Service Srl. Write to amministrazione@lc-service.it (certified email lc-service@mailcertificata.it): we reply on working days, usually within 2 days. For your personal data see the privacy notice.